Privacy Policy

Lighthouse Online Content Privacy Policy

General Data Protection Regulations - GDPR
Website Privacy Policy



Welcome to Lighthouse Online Content's privacy notice.

Here at Lighthouse Online Content we respect your privacy and we are committed to protecting your personal data. This notice will inform you as to how we look after your personal data when you visit our website, and will tell you about your privacy rights and how the law protects you.


This notice covers the following topics:

1. Important Information and Who We Are
2. The Data We Collect About You
3. How Is Your Personal Data Collected

4. How We Use Your Personal Data
5. Disclosures Of Your Personal Data
6. International Transfers

7. Data Security

8. Data Retention

9. Your Legal Rights

1. Important Information and Who We Are
We take the aspect of Data Protection very seriously here at Lighthouse Online Content. If you need, at any given time, to get in touch with our Data Protection Officer, please email


2. The Data We Collect About You
Personal data or personal information, is defined as information about an individual from which that person can be identified. Please note, anonymous data is defined as data where the identity has been removed.

At Lighthouse Online Content, we may collect, use, store, and potentially transfer different kinds of personal data. These kinds of personal data have been grouped by us into the following categories:

Identity Data - Includes first, maiden, and last name, username or similar identifier, marital status, title, date of birth, and gender.
Contact Data - Includes billing address, delivery address, email address, and telephone numbers. 
Financial Data - Includes bank account and payment card details.

Transaction Data - Includes details about payments to and from yourself, and other details of services you have purchased from us.

Profile Data - Includes your username and password, purchases or orders made by you.

Usage Data - Includes information about how you use our website, products, and services.
Marketing and Communications Data - Includes your preferences in receiving marketing from us and our third parties, as well as your communication preferences.

At Lighthouse Online Content, we also collect, use and share 'Aggregated Data' such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union
memberships, information about your health, or genetic and biometric data). Furthermore, we do not collect any information about criminal convictions and offences.

If You Fail To Provide Personal Data
In an instance where we are required to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we are trying to enter with you (for example, to provide you with a service). If this is the case, we may have to cancel a service you have with us, however, we will notify you if this is the case.

3. How Is Your Personal Data Collected?
At Lighthouse Online Content, we use different methods to collect data from and about you. These methods include:

Direct Interactions - You may provide us with your identity, contact and financial data by filling in forms, or by corresponding via post, phone, or email. This includes personal data you provide when you apply for a service, interact on our website, request marketing information to be sent to you, enter a promotion, or when you provide feedback.

Automated Technologies or Interactions - As you interact with our website, Lighthouse Online Content does use cookies to automatically collect Technical Data about your equipment, browsing actions, and patterns.

Third Parties or Publicly Available Sources - We may receive personal data about you from third parties and public sources set out below:

Technical Data from the following parties: Analytics providers such as Google based outside the EU;
Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services such as Zervant based inside the EU;
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

4. How We Use Your Personal Data

At Lighthouse Online Content, we will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests

  • Where we need to comply with a legal or regulatory obligation

Promotional Offers - We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what might be of interest to your business.

Opting Out - You can ask us to stop sending you marketing material at any time by following the opt-out links on any marketing message sent to you. Alternatively, you can contact us directly with your request.

Cookies - Lighthouse Online Content utilises Cookie Technology; such as Google Analytics. Google Analytics is present on our own website. You can set your browser to refuse all or some browsers cookies, or to alert you when websites set or access cookies.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.


5. Disclosures Of Your Personal Data
Please be aware that we may have to share your personal data with a number of parties for an array of purposes. Such parties include:

Internal Third Parties
External Third Parties
Specific Third Parties such as Zervant and Tide Banking.
Third Parties to whom we may choose to sell, transfer, or merge parts of our business or our assets to. Alternatively, we may seek to acquire other businesses or merge with them.


If a change happens to our business, then the new owners may use your personal data and treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes, and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers
At Lighthouse Online Content, we do not transfer your personal data outside the European Economic Area (EEA). We will only transfer your personal data to countries that have deemed to provide an adequate level of protection for personal data by the European Commission.


7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those other third parties who have a business need-to-know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.


8. Data Retention

How Long Will You Use My Personal Data For?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers for accounting purposes.


9. Your Legal Rights

Under certain circumstances, you have rights under Data Protection laws in relation to your personal data. This includes:

Requesting access to your personal data

Requesting the correction of your personal data

Requesting erasure of your personal data

Objecting to the processing of your personal data

Requesting the restriction of processing your personal data

Requesting the transference of your personal data

The right to withdraw consent

If you wish to exercise any of the rights mentioned above, please contact us directly.

What We May Need From You - In some circumstances we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.


For More Information, Visit Our Terms & Conditions Notice.